Responsible Gaming

Gaming Should Be Entertainment

At wiseunimelb.com, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always set limits on your time and spending.

Age Verification

Online casino gaming is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). By accessing our site, you confirm that you meet the legal age requirement for gambling in Australia. We do not permit access to anyone under the legal gambling age.

Warning Signs of Problem Gambling

If you experience any of the following signs, problem gambling may be developing. Please seek help immediately:

• Chasing losses by gambling more to recover lost money
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding gambling activities or lying about the time and money spent
• Unable to control or cut down on gambling despite wanting to
• Experiencing mood changes when unable to gamble
• Borrowing money or going into debt to finance gambling
• Neglecting work, study, family, or social relationships due to gambling
• Feeling anxious, depressed, or irritable when not gambling
• Needing to gamble with increasing amounts of money to feel the same excitement
• Jeopardizing important relationships, education, or career opportunities

Self-Help Tools & Features

We provide responsible gaming tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you are willing to lose over a given timeframe
• Reality Checks: Receive periodic reminders about how long and how much you have been gambling
• Session Time Limits: Automatically log out after a set duration
• Self-Exclusion: Voluntarily exclude yourself from accessing your account for a specified period

For assistance in setting these limits, please contact our customer support team.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available from the following organizations:

Australia

• Gambling Help Online – Free and confidential support
  www.gamblinghelponline.org.au
  Helpline: 1800 858 858

United Kingdom

• GamCare – Free counselling and support
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  www.bzga.de

If You Need Help

Don't suffer in silence. If you believe you may have a problem with gambling, please reach out for support today. The organizations listed above offer free, confidential, and non-judgmental assistance. Seeking help is a sign of strength, and recovery is possible.

Your wellbeing is important to us. Please contact one of the support services above or speak with a trusted friend or family member about your concerns.